“How do I get started?”
Speak to us directly about setting up an appointment. You can leave a message on our voicemail at 250 339 4141. The quickest way to make contact with us is via email. Each practitioner’s email address is available on the website. In addition, some of our counsellors have online scheduling options.
“Where are you located?”
We are centrally located in downtown Comox. Please see our contact page for more details on Nourish Wellness and how to get here.
“What is the fee per session?”
We don’t believe the fee should prevent you from seeing a therapist. Registered Clinical Counsellors’ and Registered Social Workers’ professional fees are set in accordance with the fee schedule provided by the BC Association of Clinical Counsellors, but we have a sliding scale system for those in difficult financial situations.
Please contact your individual counsellor directly to discuss fees.
“What form of payments do you accept?”
Most of the counsellors at Nourish Wellness accept cash, cheque, credit card or e-transfer at the time of service. Please contact your individual counsellor about her payment options.
“Will my insurance cover therapy?”
Some extended health care plans, employee assistance programs or health spending accounts may cover part or all of your counselling fees. It is the client’s responsibility to inquire about coverage for their counselling services. The client is responsible for payment of the counselling fee at the time of the session. Your counsellor will provide a receipt, which you may be able to submit to your insurance company or employer for direct reimbursement.
“How long does each session last?”
Counselling sessions range from 50 minutes to 2 hours. Please speak with your individual counsellor about the length of her sessions and recommended frequency of appointments.
“When are appointments available?”
Please contact each counsellor individually for availability. The Nourish Wellness team can generally accommodate daytime, evening and/or weekend appointments.
“What happens if I can’t make an appointment?”
Appointments can be changed or cancelled with 24 hours or more advance notice. If we are unable to schedule around a cancellation made outside this policy, an invoice will be issued for the missed session.
“Are my counselling and coaching sessions confidential?”
We understand that in order to feel comfortable, you need to know that your confidence will be protected. There are a few important instances where confidentiality cannot be maintained. Please speak with your counsellor about her confidentiality policy and any limitations.